We grant you a right of revocation on the products purchased from us. Please send us your cancellation in writing (by e-mail or letter) within 30 days after receipt of the products. For the observance of the time limit, the date shall be the date of dispatch. Vouchers, face masks and items with a reduction of more than 40% are excluded.

The revocation must be sent to:

Koffer Fey

Kirchgasse 25

8302 Kloten

Mail: info@koffer-schweiz.ch

The exercise of the right of revocation results in the conversion of the purchase contract into a reverse transaction, whereby the services received under the purchase contract must be refunded.

Goods received must be returned no later than 30 days after the revocation.
Please send us the goods immediately in the case of a cancellation with the original packaging back. The costs of the return are to be borne by you. We will refund the purchase price immediately after receipt of the goods.

We reserve the right to deduct replacement for possible damage or excessive wear and tear from the purchase price to be refunded if any loss in value is attributable to handling the goods which was not necessary to determine the type, quality and functionality of the goods.