We grant you the right of withdrawal on products purchased from us. Vouchers, face masks and items with a reduction of more than 40% are excluded.

Please send the items to us within 30 days of receiving the products. The time of dispatch is decisive for meeting the deadline.

The revocation must be sent to:

Koffer Fey

Kirchgasse 25

8302 Kloten

Email: info@koffer-schweiz.ch

The exercise of the right of withdrawal leads to the conversion of the purchase contract into a reversal relationship, according to which the services received under the purchase contract are refunded.

Goods received must be returned in their unused and original condition within 30 days of declaration of cancellation at the latest, or returned to a specialist store.

The right of withdrawal can only be exercised if the order is returned in new, unused and original condition.

You must bear the costs for the return. Enclose the barcode/delivery note you received with the shipment. We will refund you the purchase price within 3 working days of receipt of the goods.

If you would like a different item, please place a new order on the online shop.